Skip to content
Official Infobip partner

Your messages arrive. Every network, every day.

We register, integrate and operate business messaging for companies in Bulgaria and Europe.

Talk to us What we deliver
01

One owner

Operator, platform and integration — all on us.

02

Last mile

We close projects at the level of a missing XML tag.

03

After go-live

Tickets, limits, invoices, diagnostics. Daily.

04

Procedure

Which document, which format, which deadline.

Message types

Three kinds of message, three sets of rules.

Mixing them is the fastest way to get a sender blocked. We keep them apart from day one.

Transactional Viber
TX Shopname · verified 09:41
Order 41287 is on the way. Delivery tomorrow, 10:00–12:00.
Track order
✓✓ seen

Own stream and sender, highest priority, never queued behind a campaign.

One-time password Viber
OTP Bankname · verified 09:42
Code 4821. Valid 5 minutes.
✓✓ seen

Separate sender, short validity, no marketing text, failover to a second route.

Promotional Viber
PR Servicename · verified 11:20
−20% on winter tyres until Sunday.
Book a slot Stop
✓✓ seen

Registered promo sender, opt-out included, sent only in permitted hours.

On the platform

Four layers we set up and run for you.

The platform can do all of it. Someone still has to configure it, register it and watch it.

01

Channels

Fifteen channels on one account, with routing and failover between them.

SMS RCS WhatsApp Viber Voice Email
02

Conversations

Two-way flows: chatbots, live agents, working hours, queues and handover.

chatbots live agent queues
03

Journeys & data

Segmented, triggered communication instead of one list and one message.

segmentation triggers campaigns
04

Network & security

Authentication with multistep failover, fraud filtering on OTP traffic, number validation.

authentication OTP protection number lookup

Your customers. Their channels.

Fifteen channels available on the platform. We advise which two or three you actually need.

It ends in an API call

Your system sends one request. Everything after it — sender, route, failover, receipt — is our side.

What we deliver
POST /sms/3/messages 
infobip.channels.sms.send({
  messages: [{
    destinations: [{ to: "3598XXXXXXXX" }],
    from: "SHOPNAME",
    text: "Order 41287 is dispatched."
  }]
});
status: DELIVERED_TO_HANDSET · receipt logged

The path of one message

01
Your system
02 — TCP
Integration
03
Infobip platform
04
Operator
05
Handset

Viber not delivered in 90s → resent as SMS, same registered sender.

Partners
Official Infobip partner

We deliver on the Infobip platform: account and sub-account structure, sender registration, channel setup, routing and failover — configured, tested and operated by us, on your behalf.

SMS API Viber Business WhatsApp Business Voice Email Moments Answers Conversations People
What that means for you
  • Contract, pricing and credit limit run through us — one contact instead of two.
  • We run sender registration and operator escalations on your behalf.
  • Access to the platform's channels and products without configuring them yourself.

[Infobip logo asset and any additional partner logos — to be supplied]

Tell us what has to arrive, and where it keeps failing.
One call is usually enough to say whether it is the sender, the integration or the content.
Talk to us